1. Shipping
1.1 The cost of shipping is dependent upon where you live. The prices are displayed in the table below.
UK | Rest of World |
FREE | £2.99 |
UK - Postage within the UK is free regardless of how many items you order!
Europe - Items are sent by Airmail. They will take 2-4 weeks to be delivered. Single items weighing over 2000g can not be sent. Your postage charge is calculated for every 2000g, charges will increase if you go above this weight.
Worldwide - Items weighing up to 500g are sent by Airmail. They will take 2-4 weeks to be delivered. Packages weighing more than 500g are sent by Surface Mail which can take up to 10 weeks to be delivered. If you would like a quote for an Airmail delivery please contact us. Single items weighing over 2000g can not be sent. Your postage charge is calculated for every 2000g, charges will increase if you go above this weight.
1.2 We aim to ship all items within 72 hours of payment although this may change if we experience increased demand. Please contact us if delivery of your item is urgent and we may be able to dispatch it within 24 hours of payment.
2. Returns and Exchanges
2.1 Goods may be returned within 14 days of receipt for a full refund or exchange. Items that have been damaged through the negligence of the customer are excluded from this policy. Please contact us before returning items as unauthorised returns are not permitted.
2.2 Refunds and exchanges will only be processed after the returned goods have been received by PaganBound.
